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Introduction to Teckel AI

Your AI is only as good as the knowledge it has. Teckel AI monitors and provides feedback on your document quality helping your RAG systems deliver accurate answers.

When your AI gives a wrong answer, it's often not the model's fault. Incomplete guides, outdated FAQs, and missing context cause AI failures. But who has time to review thousands of documents?

Teckel AI does. We analyze every chat response to identify exactly which documents need fixing. Your subject matter experts see what's broken, why it matters, and what to fix first.

The Problem We Solve​

You've built a RAG system. Users ask questions, your AI searches documents, and generates answers. But something's wrong:

  • Users complain about incorrect information
  • The AI contradicts itself between responses
  • Nobody knows which documents are causing problems
  • Your team wastes time debugging individual bad responses

Sound familiar? You're not alone. Every company with RAG faces this challenge: maintaining document quality at scale.

Teckel AI creates a feedback loop between your AI system and documentation teams. We catch problems automatically, prioritize fixes by impact, and help your subject matter experts and support teams spend less of their time putting out fires caused by bad AI output.

Who Uses Teckel AI?​

  • Enterprise IT Teams monitoring internal knowledge base chatbots
  • Customer Support tracking AI assistant accuracy
  • Product Teams collecting structured feedback from AI interactions
  • Documentation Teams maintaining technical docs and user guides
  • Any Organization using RAG, semantic search, or AI assistants with custom knowledge

What Makes Us Different​

Full Service Response Quality Monitoring​

Every AI response gets analyzed. We break down answers into factual claims, check support in source documents, and identify gaps in your knowledge base. We locate problematic topics at scale, and you get priority notifications for your most risky knowledge documents.

Automatic Topic Discovery​

We group similar user queries automatically. No manual tagging needed. See what users actually ask about, which topics have poor support, and where to focus improvements. Your documentation roadmap writes itself.

Actionable Feedback for Subject Matter Experts​

We don't just say "this document is bad." We show:

  • Which specific claims lack document support
  • What information users expected to find
  • How each document connects to user questions
  • Exactly what needs updating and what to add

Your subject matter experts get clear, prioritized tasks instead of vague quality scores.

Document Performance Tracking​

Every document gets a report card. See which ones consistently cause problems, which support accurate answers, and how performance changes over time. Fix the documents that matter most.

Zero Training Required​

Point us at your RAG system. That's it. Our SDK takes minutes to integrate. No model retraining, no document re-indexing, no extra reranking, no workflow changes. Visibility into your AI knowledge base today.

Next Steps​

Ready to improve your AI's accuracy?

  1. Get Started with our 15-minute integration
  2. Explore Core Concepts to understand how we analyze quality
  3. Check the Dashboard Guide to navigate your insights

Questions? Contact us at support@teckelai.com